Terms of use

Welcome to Peterbilt Part Supply. These Terms of Use govern your access to and use of our website, products, services, and related features. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use our website.

1. About Our Website

This website is operated by Peterbilt Part Supply (“we,” “us,” “our”). We operate an e-commerce platform through which customers can browse and purchase products and services.

We reserve the right to update, modify, suspend, or discontinue any part of the website at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are legally capable of entering into a binding agreement.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will comply with these Terms of Use and all applicable laws and regulations.

If you are purchasing products on behalf of another person or business, you confirm that you have authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and other information displayed on our website are accurate.

However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

Product images are provided for illustrative purposes and may vary slightly from the actual product, including in color, packaging, size, or appearance.

We reserve the right to correct errors, change product information, or update product availability at any time.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

Unless otherwise stated, prices do not necessarily include applicable taxes, shipping charges, customs duties, or other fees.

You agree to provide accurate and valid payment information when placing an order.

We reserve the right to refuse or cancel an order where:

Payment cannot be successfully processed.
The product is unavailable.
There is an error in the product description or price.
We suspect fraudulent or unauthorized activity.
The order violates applicable laws or these Terms of Use.

If an order is cancelled after payment has been received, we will process any applicable refund in accordance with our refund policy.

5. Orders

Submitting an order through our website constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to accept, reject, or cancel an order at our discretion.

You are responsible for reviewing your order details before completing your purchase, including product selection, quantity, delivery address, billing information, and contact information.

6. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery timeframe provided at checkout or in your order confirmation.

Delivery times are estimates and may be affected by circumstances beyond our control, including carrier delays, weather, customs processing, strikes, public holidays, or other unforeseen events.

You are responsible for providing a complete and accurate delivery address.

Additional shipping charges, customs duties, import taxes, or other charges may apply depending on the destination country.

7. Returns, Refunds, and Cancellations

Returns, exchanges, cancellations, and refunds are subject to our Refund and Returns Policy.

Where applicable, customers must follow the procedures and timeframes specified in that policy.

Nothing in these Terms of Use is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

8. Account Registration

Some features of our website may require you to create an account.

You are responsible for:

Providing accurate account information.
Keeping your login credentials confidential.
Maintaining the security of your account.

Not allowing unauthorized individuals to access your account.

You must notify us promptly if you believe your account has been compromised or accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms of Use or applicable laws.

9. Acceptable Use

You agree not to:

Use the website for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, distribute, or exploit website content without authorization.
Use automated systems to scrape or collect website information without our permission.
Impersonate another person or business.
Submit false, misleading, or fraudulent information.
Use the website in a way that could damage our reputation or business.

We may suspend or restrict access to the website if we believe these Terms have been violated.

10. Intellectual Property

Unless otherwise stated, all content on this website, including logos, trademarks, text, photographs, graphics, product descriptions, designs, videos, software, and other materials, is owned by or licensed to Peterbilt Part Supply.

You may view and use website content for personal and legitimate purchasing purposes only.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

11. User Reviews and Content

If our website allows you to submit reviews, comments, photographs, testimonials, or other content, you agree that:

Your content must be truthful and based on your genuine experience.
You must not submit unlawful, defamatory, abusive, offensive, or misleading content.
You must not submit content that infringes another person’s intellectual property or privacy rights.
You must not use reviews to promote competing businesses or products dishonestly.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content in connection with our business and marketing activities.

We reserve the right to remove content that violates these Terms or applicable laws.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment processors, delivery providers, or other services.

We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and conditions.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that:

The website will always be available or uninterrupted.
The website will be free from errors or security vulnerabilities.
All information will always be accurate or complete.
The website will be compatible with every device or browser.

We do not exclude guarantees, warranties, or rights that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by law, [Company Name] will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless [Company Name], its employees, officers, directors, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from:

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws or third-party rights.

Information or content submitted by you.

17. Changes to These Terms

We may update these Terms of Use from time to time.

Changes will become effective when the updated Terms are published on this website, unless otherwise stated.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

18. Termination

We may suspend or terminate your access to the website or cancel an order if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused our services.

Termination does not affect rights or obligations that arose before termination.

19. Governing Law

These Terms of Use are governed by the laws in USA, unless applicable consumer protection laws require otherwise.

Any disputes relating to these Terms or your use of the website will be subject to the applicable courts and dispute-resolution procedures in the relevant jurisdiction.

20. Contact Us

If you have questions about these Terms of Use, please contact us:

Peterbilt Part Supply

Email: info@peterbiltpartsupply.com

Phone: +1(352) 301-2429

Address: 1020 Fowler Ford rd, , Portland, TN, United States, 37148

Website: https://peterbiltpartsupply.com/

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use.